Cats Puzzle Massage Toys

The Cats Puzzle Massage Toys appeals to your cat's sense of touch by offering a variety of textures that provide a luxurious pampering experience. The addition of catnip will appeal to its sense of taste and smell, heightening the multi-sensory experience. Gum stimulator helps stimulate and clean teeth and gums, ripple massager provides intense rubbing pleasure to head, neck and face area. 

• Offers 360° of relaxation and grooming for your cat.
• Provides head, neck, face and body massage for small and large cats.
• Includes dual flexible brushes to remove and collect loose and shedding hair.
• The bottom is equipped with a large non-slip circular pad which makes the cat toy not sliding freely.
• The green padded cushion is perfectly sized for a lie down or nap and feels comfortable to the touch.
• With wavy massage ridges on either side which will help satisfy any itch that needs scratching or massaging.

Specifications: 

• Color: White.
• Material: Plastic.
• Size: 19.8 x 17.9 x 6.1 inches.

Package includes:

• 1 x Catnip.
• 1 x Cats Puzzle Massage Toys.

Notes:

• Please allow 1-3cm measuring deviation due to manual measurement.
• Due to the different monitor and light effect, the actual color of the item might be slightly different from the color showed on the pictures.

*FREE SHIPPING on orders over US$99 (or US$6.9 shipping fee to worldwide)

The product you purchased will be shipped out in 48~72 hours .

We have one logistics channels to choose from：

Air Parcel Register Shipping Service: It usually take about 15-25 working days to be arrived. We will send the tracking number to you after the order was shipped out.

(WORKING DAYS ARE MONDAY-FRIDAY. HOLIDAYS, SATURDAY AND SUNDAY ARE NOT INCLUDED IN SHIPPING DAYS).

Homewode believes in quick and easy returns, and wants to make this process as easy as possible for you.

Our return policy is to contact us within 7 days after the package is delivered. If 7 days have gone by since package delivered, unfortunately we can’t offer you a refund. Plz note that the cost of shipping return is paid by you.

Please note that the tracking number of shipping return should be sent to us within 3 days after we sent you the return address, or the process of canceling the order will be cancelled.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

There are certain situations where only partial refunds are granted; Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

To return your product, contact us using our contact page and we will provide you with our current return address.

For full details, read our full Return Policy below:

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase. 

There are certain situations where only partial refunds are granted; Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

The refund will be given to you within 5 days after we receive the return items.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]

Exchanges (if applicable)

We will replace items if they are defective or damaged.

Shipping

To return your product, contact us using our contact page and we will provide you with our current return address.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

WHERE IS MY ORDER SHIPPED?

Since a lot of good and inexpensive goods are produced in Hong Kong, most of the items on our website are produced in and sent from Hong Kong to the whole world, and a small part is from China.

HOW TO TRACK MY ORDER?

If you have created registered an account you can simply log in and check your order status under "my account".

HOW LONG WILL IT TAKE FOR MY ITEMS TO ARRIVE?

We use Air Parcel Register shipping method: 

• Air Parcel Register shipping takes 10-20 business days.

ABOUT CUSTOMS TAX?

Taxes may apply for imported goods/services and is regulated by the country law. Homewode is not responsible for any tax invoice charged on its products. Shipping rates are estimates and may depend on different policies and tax rates applied per country. Please contact local customs for clarity and information.

HOW DO I EXCHANGE AN ITEM/ORDER?  

You can exchange a purchased product within 40 days. If 40 days have gone by since your purchase, unfortunately we can’t offer you a refund nor exchange.

To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To exchange an item or order, contact us using our contact page and we will provide you with our current return address.

HOW LONG WILL IT TAKE TO RECEIVE MY REFUND?