Privacy Policy

At Homewode, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us. By using our website and services, you consent to the practices described below:

Information We Collect: We may collect personal information, including but not limited to your name, email address, shipping address, and payment details, when you place an order or create an account on our website. We also collect non-personal information such as browsing behavior, cookies, and IP addresses for analytical and marketing purposes.

How We Use Your Information: We use the information you provide to process orders, communicate with you about your purchases, and improve our services. Your email address may be used to send you updates, promotional offers, and newsletters, but you can opt out at any time. We do not sell, trade, or share your personal information with third parties for marketing purposes.

Payment Security: Your payment information is processed securely using encryption technology. We do not store your payment details on our servers. All transactions are processed through trusted payment gateways that comply with industry standards for security.

Cookies and Tracking: We use cookies and similar tracking technologies to enhance your browsing experience and gather data about your interactions with our website. You can manage your cookie preferences in your browser settings.

Third-Party Services: We may use third-party services such as analytics and advertising platforms to improve our website and offer personalized content. These services may collect and process your information as described in their respective privacy policies.

Data Retention: We retain your personal information for as long as necessary to fulfill orders, provide customer support, and comply with legal obligations. You can request the deletion of your account and personal data by contacting our customer support team.

Updating Your Information: You can review, update, or correct your personal information by logging into your account or contacting our customer support team.

Changes to Privacy Policy: We reserve the right to update this Privacy Policy as needed. Any changes will be posted on this page, and your continued use of our services after changes are made constitutes your acceptance of the revised policy.

Contact Us: If you have any questions or concerns about our Privacy Policy, please don't hesitate to contact us at service@homewode.com. Our customer support team is here to address any inquiries you may have.

Thank you for entrusting Homewode with your information. We are dedicated to maintaining the highest standards of privacy and security.